gasilvalues.blogg.se - Amazon work from home customer service jobs

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We value your passion to discover, invent, simplify and build. “Amazon is an equal opportunities employer. South African Citizen/Permanent Resident All applications will be subject to assessments and interviews.Īll offers are subject to completion of a successful background, police clearance and reference checks.Ability to cope well in a high pressure environment while maintaining high quality outputs.Ability to navigate the Internet, email, and chat to customer via Instant Messenger tools.Typing, phone, and computer navigation skills.Good command of English (verbal and written).At least 3 months of work experience (any environment).Completed NQF Level 4 qualification or higher.

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Home environment free from background noisewhere you can connect the equipment directly to the router/modem via Ethernet cable.

Internet requirements: dedicated 10MB Uncapped Fibre or ADSL line (LTE lines are not eligible).

#Amazon work from home customer service jobs windows

Fluency in Windows Operating Systems and Microsoft Outlook Desired profile.

Familiarity with multiple browsers, multiple tabs and window navigation and instant messenger tools.

Ability to effectively prioritize work time to ensure efficiency.

Ability to make appropriate decisions on behalf of the customer quickly and effectively.

Ability to approach problems logically and with good judgment to ensure the appropriate customer outcome.

Composition skills- ability to consistently compose a grammatically correct, concise, and accurate written response to customer issues.

Comprehension skills- ability to clearly understand and respond appropriately to the issues that customers present.

Ability to document customer account activities thoroughly and concisely.

Ability to communicate clearly and concisely with both external customers and coworkers.

Ability to determine customer needs and provide appropriate solutions.

Ability to resolve conflicts and set appropriate expectations with customers.

Exude patience and ownership with each customer.

Uphold company values and respect every customer.

Ability to empathize with and prioritize customer needs.

Monday – Friday 08:00am – 17:00pm (2 consecutive Weeks)ĭedicated 10MB Uncapped Fiber or ADSL line (LTE lines are not eligible for this role)Īmazon will provide a laptop and headset that remains property of Amazon We operate in a 24/7 environment supporting the North America and UK markets, most of our shifts are overnight and the shift assigned to you may require that you work over weekends and public holidays.ģpm – 4am (4 to 6 hours with 1 interval in-between)ģpm – 4am (9 consecutive hours within a 3-day week)ģpm – 4am (4 to 6 hours consecutively hours within a 5-day week)

#Amazon work from home customer service jobs full

Type of Role: Permanent, Full Time, shifted environment. The position is not based at our offices and requires you to work from home on a part time basis (20-30 hours per week) in a noise free environment. This is a permanent position and includes benefits such as Medical Aid and Provident Fund.

#Amazon work from home customer service jobs software

Associates will utilize a variety of software tools to navigate customer accounts, research and review policies, and communicate effective solutions in a fun and fast paced environment. Associates will be required to communicate with customers via phone, email and chat so a suitable home office and quite work area is needed. This vital position requires an action-oriented, flexible problem-solver who will assist customers in resolving any and all customer facing problems.

#Amazon work from home customer service jobs professional

Amazon Customer Service Associates are a critical part of our mission to deliver timely, accurate, and professional customer service to all Amazon customers. It is the responsibility of the associates to ensure uninterrupted internet connectivity and 'work-like' environment at home location so that associates can deliver their best in terms of productivity and quality.Īmazon is seeking bright, articulate, detail-oriented and disciplined applicants with a desire to contribute to world class customer service in a Virtual (Work from Home) environment. VCS associates are expected to work from a home location approved by Amazon for all scheduled hours. Virtual Customer Service (VCS) is a 'Work from Home' model for South Africa.

You may reside anywhere in South Africa to be considered for this role. This role requires South African citizenship / permanent residency.